Welcome to Wellview! These terms and conditions outline the rules and regulations for the use of Wellview platform.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Romania. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
To the largest extent possible the applicable law for these Terms and Conditions is Romanian Law and the competent courts are the Romanian Courts in Bucharest.
2. Use of Wellview
The legal relation for providing the services of the Platform is between Us and a legal entity (“Client/Clients”).
We reserve the right to request additional proof and data to determine the Clients and the representatives real identity and to suspend or close the account if We are not provided with real and up to date information.
BY USING THE SERVICE, CLICKING AGREE OR OTHERWISE ASSENTING TO THIS AGREEMENT YOU ARE AGREEING TO BE BOUND BY THIS AGREEMENT. IF YOU ARE AGREEING TO THIS AGREEMENT ON BEHALF OF OR FOR THE BENEFIT OF YOUR EMPLOYER OR AN ENTITY FOR WHOSE BENEFIT THIS SERVICE IS BEING USED, THEN YOU REPRESENT AND WARRANT THAT YOU HAVE THE NECESSARY AUTHORITY TO AGREE TO THIS AGREEMENT ON THEIR BEHALF.
This agreement is between Wellview platform, and the customer agreeing to this agreement (Customer).
DELIVERY MANAGEMENT SERVICE. This agreement provides Customers with access to and usage of an Internet-based delivery management software service as specified on an order and the Wellview mobile applications (collectively, Service).
USE OF SERVICE
Trial. If Customer has not agreed to pay for the Service, then Customer is under a trial period as designated by Wellview. During the trial period, the Service is provided AS IS. All data may be deleted at the end of trial period, unless Customer converts to a paid account.
Customer Owned Data. All data uploaded by Customer remains the property of Customer, as between Wellview and Customer (Customer Data). Customer grants Wellview the right to use the Customer Data solely for purposes of performing under this agreement.
Contractors and Employee Access and Usage. Customer may allow its contractors (including without limitation, third party logistics companies) and employees to access the Service in compliance with the terms of this agreement, which access must be for the sole benefit of Customer. Customer is responsible for the compliance with this agreement by its contractors and its employees.
Customer Responsibilities. Customer (i) must keep its passwords secure and confidential; (ii) is solely responsible for Customer Data and all activity in its account in the Service; (iii) must use commercially reasonable efforts to prevent unauthorized access to its account, and notify Wellview promptly of any such unauthorized access; and (iv) may use the Service only in accordance with the Service’s User Guide and applicable law.
Wellview Support. Wellview must provide customer support for the Service.
API. Wellview provides access to its application-programming interface (API) as part of the Service for no additional fee. Subject to the other terms of this agreement, Wellview grants Customer a non-exclusive, non transferable, terminable license to interact only with the Service as allowed by the API.
Customers may not use the API in a manner–as reasonably determined by Wellview – that exceeds reasonable request volume, constitutes excessive or abusive usage, or fails to comply with any part of the API. If any of these occur, Wellview can suspend or terminate Customer’s access to the API on a temporary or permanent basis.
Wellview may change or remove existing endpoints or fields in API results upon at least 30 days notice to Customer, but Wellview will use commercially reasonable efforts to support the previous version of the API for at least 6 months. Wellview may add new endpoints or fields in API results without prior notice to Customer.
The API is provided on an AS IS basis. Wellview has no liability to Customer as a result of any change, temporary unavailability, suspension, or termination of access to the API.
Unless otherwise stated, Wellview and/or its licensors own the intellectual property rights for all material on Wellview . All intellectual property rights are reserved. You may access this from Wellview for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Wellview does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Wellview , its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Wellview shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Wellview reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant Wellview a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
4. Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Wellview , and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an email to Wellview . Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of Wellview logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Web Pages that alter in any way the visual presentation or appearance of our Website.
6. Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
8. Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
9. Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly. We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
You agree to indemnify and hold harmless Wellview and its officers, directors, employees and agents, from and against any claims, suits, proceedings, disputes, demands, liabilities, damages, losses, costs and expenses, including, without limitation, reasonable legal and accounting fees (including costs of defense of claims, suits or proceedings brought by third parties), in any way related to (a) your access to or use o four products or services, (b) your data on our systems, or (c) your breach of any of these Terms.
Our products and services and all included content are provided on an “as is” basis without warranty of any kind, whether express or implied. WE SPECIFICALLYDISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-4/5INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OFDEALING OR USAGE OF TRADE. We take no responsibility and assume no liability for any user generated content that you or any other user or third party posts or transmits using our products. You understand and agree that you may be exposed to user generated content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose.
To the fullest extent permitted by law, we exclude all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and exclude all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems, and programs and the data thereon or any other direct or indirect, consequential and incidental damages. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
EXCLUSION OF INDIRECT DAMAGES. Wellview IS NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT (INCLUDING, WITHOUT LIMITATION, COSTS OF DELAY; LOSS OF DATA, RECORDS OR INFORMATION; AND LOST PROFITS), EVEN IF IT KNOWS OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS.
TOTAL LIMIT ON LIABILITY. Wellview TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT (WHETHER IN CONTRACT, TORT OR OTHERWISE) DOES NOT EXCEED THE AMOUNT PAID BY CUSTOMER WITHIN THE 12-MONTH PERIOD PRIOR TO THE EVENT THAT GAVE RISE TO THE LIABILITY.
11. Payment & Billing
Customers must pay all fees as specified on the order, but if not specified then within 30 days of receipt of an invoice. No refunds of prepaid fees, unless otherwise provided in this agreement. Customers are responsible for the payment of all sales, use, withholding, VAT and other similar taxes. This agreement contemplates one or more orders for the Service, which orders are governed by the terms of this agreement. Customers must provide current, complete and accurate billing and credit card information. Customer agrees to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance.
Definition of order. Wellview defines an order as the type of package selected by the client.
Wellview offers a 7 days trial.
Monthly plans: You will be immediately charged an amount for the selected plan to cover the next month. On the displayed billing date in the Subscription menu of your account, you will be automatically charged for the selected plan.
Annual plans: You will be immediately charged an amount for the selected plan to cover the next 12 months. On the displayed billing date in the Subscription menu of your account, you will be automatically charged for the selected plan.
Upgrades: You may upgrade your plan at any time from the Subscription menu of your account.
Monthly Upgrades: If you have a monthly plan and upgrade to a higher-cost monthly plan, you will be charged a prorated amount for the remainder of the month and will immediately have access to the features of the new plan.
Annual Upgrades: If you have an annual plan, you will be charged a prorated amount for the remainder of the year and will immediately have access to the features of the new plan.
Downgrades: You may downgrade your plan within 30 days of the end of your plan renewal date. You will maintain access to your current plan’s feature set until the end of the displayed billing date in the Subscription menu of your account, at which time you will be automatically downgraded to the new plan.
Credit Card Information: We do not store your credit card information, so none of your sensitive billing information ever hits our servers.
Trial period: You need to cancel the trial in order not to be charged from your credit card.
Active Plans: To request the cancellation of your account, simply click the Cancel Plan button displayed under your current active plan.
We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time. If you would like to request a refund, please email us at [email protected] with your request and we will process it in 7 business days.
Eligibility conditions for a refund request:
You are within the first 14 days of the original purchase of the service.
We cannot grant refunds after the first 14 days of the original purchase.
We cannot grant refunds on renewal payments. You may cancel your subscription plan at any time from your account.
You have purchased the plugin/subscription, and after installing and testing the plugin, have found that it will not work for your business or required setup.
Refunds will be offered at our sole discretion. By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.
12. Contact Us
If you have any questions about this Agreement, please contact us at [email protected]
This Agreement was last modified on February 1st, 2023.